![]() Q: What else will we see as part of Slack GPT? With native AI delivered right into Slack’s user interface, it will all be possible with just a click. ![]() You might have this overwhelming feeling and think ‘Oh wow, I’ve got a lot to catch up on.’ With Slack GPT, you can summarize all of the messages that came in while you were gone to get you up to speed quicker. Here’s why that’s so powerful: Somebody once joked with me that being away from Slack for a few weeks is like going on vacation and looking at your credit card statement when you return. Slack becomes a conversational interface that helps customers work smarter, learn faster, and communicate better. When they made a conversational interface for ChatGPT, it was like, ‘Wow, now everybody can interact with this advanced AI in new ways,’ and you saw an explosion of use, which we’re also seeing with Slack. I truly believe that data paired with AI and automation will transform the way we work. Q: How does that change or evolve with generative AI? You can supercharge everything you do through customization in Slack. You can remix and reuse building blocks to form your workflows, add your own changes, and publish your improvements to it. We want the Slack platform to be super easy to discover and use, and then, if you’re feeling brave, you can join the low-code revolution. Low code brings more and more people into the tools – whether through apps or AI – so everybody can benefit. When new technologies come out, the developers and experts are the first to use it. Q: What is it about low-code automation that makes this all possible for builders and end users? That capability will be released this summer via Slack’s no-code automation tool, Workflow Builder.Īll of this empowers people – whether they’re developers or not – to make whatever they do at work easier and more efficient.Īll of this empowers people – whether they’re developers or not – to make whatever they do at work easier and more efficient. With the new platform and the launch of Slack GPT, developers can also code workflows that embed AI actions with simple prompts at each step, making it easy for anyone to deploy AI-powered automation. For example, developers can build bespoke solutions to integrate with the Salesforce platform, enabling users to collaborate more effectively and automate workflows across sales, service, marketing, and commerce, directly in the flow of work. The new version of our platform that became generally available to developers last month offers a modular architecture grounded in ‘building blocks’ like functions, triggers, and workflows that are remixable, reusable, and hook into everything flowing in and out of Slack. The Slack platform has always been about engagement: how do we engage every user, regardless of their technical expertise, to be able to automate their work in Slack? Q: How would you explain the newly-released Slack platform and what makes it so unique and malleable? Here, Wood shares a behind-the-scenes look of the new Slack platform, insights on how Slack GPT will supercharge automation, and what his team will be looking out for as the tech continues to evolve. As he explains it, putting automation and generative AI directly into customers’s hands is the next big step forward in Slack’s journey to transform not just the way people work, but how machines and people interact in the future. Slack’s SVP of Product and Platform, Steve Wood, has a history building low-code platforms like these both within Salesforce and as a startup founder. From creating no-code workflows and custom integrations to embedding generative AI, with the new platform, using the data in Slack is now simpler, more automated, and more intelligent. Since its public rollout in 2014, Slack has steadily evolved from the acronym it’s named for (searchable log of all conversation and knowledge) - to a productivity platform that has fundamentally shifted how work gets done.Įarlier this month, the company released a next-generation platform that makes it easier to automate and integrate everything with Slack - no matter a person’s level of technical experience or coding proficiency.
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